Method of Payment

Flowers on the Hilltop Glendene,Auckland ,New Zealand, accept payment by all major credit cards, Pay Pal, EFTPOS, and cash. If you would like to credit our bank account directly  contact a flower consultant by phoning (0649) 8186556 during business hours ,all payments need to be completed and credited to our account before flower or gift deliveries can be undertaken.All prices are shown in $NZ.

Taxes

New Zealand has a Goods and Services Tax (GST) of 15%  All prices shown are inclusive of GST.

Secure Online Ordering and Privacy

Flowers on the Hilltop offers secure online shopping. All customer and recipient information submitted is strictly confidential.

Stock Availability

Flowers on the Hilltop will make every effort to provide flowers as seen on the website. However, due to seasonal variations and availability of certain flower we may occasionally have to substitute flowers.

If you have special requirements regarding your order please indicate this at the time of ordering, or telephone Flowers on the Hilltop on (+649) 818 6556.

Flower Deliveries – Auckland

Flowers that are to be delivered in Auckland are sent via specialist floral couriers directly from our florist shop. For local orders our courier collects flowers hourly, until 3.30 pm. For all other Auckland and Greater Auckland orders our courier collects flowers twice a day.

Weekend Deliveries:

Saturday orders to Greater Auckalnd, Rural Suburbs,or throughout New Zealand MUST be received by 4.00 pm Friday to ensure Saturday delivery. Local delivery in suburbs close to the shop can usually be arranged throughout Saturday please call us to be sure on (+649) 8186556. Please note that there are NO deliveries on Sunday.

Because we border the West Coast beaches, the beautiful Waitakere ranges, and also the rural beach and bay areas on the Huia side of the Manukau Harbour we can usually arrange same day delivery to these area’s, however it is preferable to have a days notice to ensure a smooth delivery service.

Please refer to the information below for delivery costs and times your order will need to be received by.

Please note that some outlying and remote Auckland suburbs may incur an extra charge. If this is the case we will contact you prior to the delivery of your flowers to advise of any additional costs.Maximum charge will be $25.00 NZD.

International Orders

Flowers on the Hilltop are able to arrange for flowers to be delivered internationally. We are part of the Direct2florist International florist’s network. If you wish to send flowers internationally please visit our pages on Direct2florist or telephone us on (+649) 818 6556 to discuss your requirements with one of our experienced florists.

Our Guarantee

  We guarantee for all Auckland deliveries to send the freshest,most beautiful flowers possible direct from our store in Glendene Auckland.

Our contacts throughDirect2florist are trusted suppliers or overseas orders, and our relay florists thoughout New Zealand are recommended florists that we have dealt with in the past.

Our gift baskets and extra small items are excellent quality,all packaged with fancy wraps and bows made from beautiful ribbons, giving a real thrill and lots of pleasure to those that are recieving the flowers or gifts.

In the unlikely event that you are not 100% satisfied with your purchase ,please contact us IMMEDIATELY   so we can rectify the situation and give you !00% satisfaction with your flowers or gift.

Special Events

For Special occasion days i.e. Christmas Week, Valentines Day, Anzac Day, Easter and Mothers Day please order your flowers 2 days in advance to ensure prompt delivery, or call us with your order if outside of the guideline times, we will endeavour to get your flowers where they need to go.